Legal notice
Effective Date: July 2026
Welcome to CharmPocket.store. This Legal Notice explains the legal information governing the use of our website, products, services, and digital content. By accessing or using CharmPocket.store, you agree to the provisions described below. This Legal Notice should be read together with our Terms of Service, Return & Refund Policy, Shipping Policy, and any additional policies published on our website.
Our goal is to provide a transparent, trustworthy, and enjoyable shopping experience while complying with applicable laws and protecting both our customers and our business.
Company Information
Business Name
CharmPocket.store
Business Address
851 Chem. des Moulins
Montréal, QC H3C 2H9
Canada
Customer Support Email
support@CharmPocket.store
Telephone
(866) 222-3457
Website Ownership
CharmPocket.store owns and operates this website and all related online services unless otherwise stated.
Throughout this website, the terms "we," "our," "us," and "CharmPocket.store" refer to the operators of this online store.
By visiting our website or purchasing products from us, you agree to comply with all applicable terms, policies, and legal notices published on the site.
Purpose of This Website
CharmPocket.store is an online retail platform offering carefully selected lifestyle accessories, handmade keychains, plush charms, collectible bag accessories, and related products.
The information presented on this website is intended for general consumer shopping purposes only.
Nothing on this website should be interpreted as professional, legal, financial, medical, or technical advice.
Intellectual Property Rights
Unless otherwise indicated, all content displayed on CharmPocket.store is protected by applicable intellectual property laws.
This includes but is not limited to:
- Website design
- Brand identity
- Logo
- Icons
- Product photography
- Product descriptions
- Graphics
- Illustrations
- Marketing materials
- Layout
- User interface
- Written content
- Original artwork
These materials remain the exclusive property of CharmPocket.store or their respective licensors.
No content may be copied, reproduced, distributed, modified, translated, published, sold, or used for commercial purposes without prior written permission.
Trademarks
CharmPocket.store and related branding elements are used as identifiers of our business and services.
Any third-party trademarks, brand names, or product names appearing on this website remain the property of their respective owners and are used only where legally permitted for identification or descriptive purposes.
Reference to third-party names does not imply sponsorship, endorsement, partnership, or affiliation unless expressly stated.
Copyright Policy
We respect the intellectual property rights of others and expect our customers and visitors to do the same.
If you believe that any material published on our website infringes your copyright, please contact us with:
- Your contact information
- A description of the copyrighted work
- The location of the allegedly infringing material
- A statement confirming your ownership or authorization
- Any supporting documentation
We will review all legitimate notices and take appropriate action where required by applicable law.
Product Information Disclaimer
We make every reasonable effort to ensure that product descriptions, photographs, pricing, colours, dimensions, and specifications are accurate.
However, minor differences may occasionally occur due to:
- Handmade production
- Natural material characteristics
- Screen display differences
- Photography lighting
- Manufacturing updates
- Supplier improvements
Such differences do not necessarily constitute defects.
We reserve the right to correct typographical errors, pricing inaccuracies, or product information at any time without prior notice.
Handmade Product Disclaimer
Many products available at CharmPocket.store are handcrafted or partially handmade.
As a result, every item may include slight variations in:
- Colour
- Stitching
- Shape
- Texture
- Finish
- Size
These natural variations contribute to the uniqueness of handmade products and are considered part of their character rather than manufacturing defects.
Product Availability
All products displayed on our website are subject to availability.
We reserve the right to:
- Limit quantities
- Discontinue products
- Modify collections
- Introduce new products
- Remove unavailable items
without prior notice.
Availability displayed online does not guarantee future stock.
Pricing Disclaimer
Prices displayed on CharmPocket.store may change without notice.
Although we strive for complete accuracy, occasional pricing errors may occur.
If an incorrect price is identified before shipment, we reserve the right to:
- Cancel the order
- Issue a full refund
- Offer the customer the opportunity to purchase at the corrected price
Third-Party Links
Our website may contain links to third-party websites for informational or convenience purposes.
CharmPocket.store does not control these websites and is not responsible for:
- External content
- Privacy practices
- Security measures
- Products or services
- Availability
Customers access third-party websites at their own discretion and should review the policies of those providers before engaging with them.
User Responsibilities
When using CharmPocket.store, customers agree to:
- Provide accurate information
- Respect applicable laws
- Maintain account security
- Use the website responsibly
- Refrain from fraudulent activities
- Avoid disrupting website operations
Users are responsible for all activities conducted under their accounts.
Limitation of Liability
To the maximum extent permitted by applicable law, CharmPocket.store shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
- Website interruptions
- Product availability
- Shipping delays
- Technical failures
- Third-party services
- Data loss
- Lost profits
- Business interruption
Our total liability shall not exceed the amount paid for the specific order giving rise to the claim, where permitted by law.
Nothing in this Legal Notice excludes or limits any consumer rights that cannot legally be excluded.
Website Availability
While we strive to keep our website accessible at all times, uninterrupted availability cannot be guaranteed.
Temporary interruptions may occur because of:
- Maintenance
- System upgrades
- Technical failures
- Internet disruptions
- Security updates
- Third-party service outages
We reserve the right to modify or suspend website functionality when reasonably necessary.
Security
CharmPocket.store employs commercially reasonable security measures to help protect customer information and website integrity.
However, no online platform can guarantee absolute security.
Customers are encouraged to:
- Use strong passwords
- Protect account credentials
- Notify us of suspected unauthorized activity
- Maintain secure devices when shopping online
Privacy
Customer privacy is important to us.
Personal information is collected only for legitimate business purposes, including:
- Order processing
- Shipping
- Customer support
- Fraud prevention
- Legal compliance
- Service improvement
Information is handled in accordance with applicable privacy legislation and our Privacy Policy.
Governing Law
This website and all legal matters relating to CharmPocket.store shall be governed by the applicable laws of the Province of Québec and the federal laws of Canada, without regard to conflict of law principles.
Where legally required, disputes shall be resolved before the competent courts having jurisdiction over such matters.
Changes to This Legal Notice
We reserve the right to update, revise, or replace this Legal Notice at any time.
Changes become effective immediately upon publication on the website unless otherwise required by law.
Customers are encouraged to review this page periodically to remain informed of the latest legal information.
Contact Us
If you have any questions regarding this Legal Notice or require additional legal information, please contact us.
CharmPocket.store
Address
851 Chem. des Moulins
Montréal, QC H3C 2H9
Canada
Email
support@CharmPocket.store
Phone
(866) 222-3457
Consumer Commitment
CharmPocket.store is committed to conducting business with honesty, transparency, and respect for our customers. We strive to provide accurate product information, fair policies, reliable customer service, and a secure shopping environment that reflects the playful and creative spirit of our brand.
Every order we prepare represents our dedication to quality and customer satisfaction. Whether you are purchasing a handcrafted keychain, a plush charm, or a thoughtful gift, we appreciate your trust in our store and will continue working to provide a shopping experience that is enjoyable, dependable, and compliant with applicable laws.
Thank you for choosing CharmPocket.store. We are grateful to be part of your everyday moments and look forward to serving you with care, creativity, and professionalism.